The operating principles of Rosueto – Confecção Em Malhas Lda comprise a set of fundamental ethical values and conduct that define its identity, distinguish it in the business world, and guide all of its activities at all times.
At a time when the world is facing important challenges in the sphere of technological transformations and the internationalization of markets, we believe that the process of change must be experienced based on a solid commitment to ethical values and a culture of transparency and trust in relations with all interested parties.
The values set out in the Code of Ethics and Conduct should be understood as principles and standards which, because they are embraced, lived and guaranteed by all employees, become inseparable from their identity, their activity and their social responsibility. They are also an integral part of the good management of Rosueto – Confecção Em Malhas Lda, in line with best practices in business conduct and ethics.
This Code of Ethics and Conduct aims to achieve three fundamental objectives:
Additionally, this Code of Ethics and Conduct corroborates the essential principles and values, applied to all employees without reservations, with the commitment to prevent any form of corruption and similar or equivalent behavior and respect for the standards and best practices in this area. This code also discloses the Whistleblowing System implemented at Rosueto – Confecção Em Malhas Lda.
The objectives, values, and standards set forth in this Code of Ethics and Conduct are part of the culture of Rosueto – Confecção Em Malhas Lda, which should govern the professional conduct of all employees, requiring its disclosure to investors, customers, suppliers, partners, regulatory authorities, and competitors.
The fundamental objectives pursued by Rosueto – Confecção Em Malhas Lda, in the area of business ethics and conduct, aim to ensure a culture consistent with its values, minimising the occurrence of bad practices and increasing individual awareness of these values. Offering the highest standards of quality in the supply of goods and services to customers, investing in state-of-the-art infrastructure, technological development and the creation of skilled jobs, stimulating the ecosystem of innovation and entrepreneurship, sustainability, social responsibility and proximity are also part of Rosueto – Confecção Em Malhas Lda’s objectives.
The values that underpin the principles and standards of conduct of the Code of Ethics and Conduct of Rosueto – Confecção Em Malhas Lda consist, in particular, of:
The general rules of conduct of the Code of Ethics and Conduct apply to employees of Rosueto – Confecção Em Malhas Lda, understood as all members of the governing bodies and other managers, directors, executives and other employees.
Failure to comply with the general rules of conduct contained in this Code of Ethics and Conduct will result in offenders being held liable under legal and regulatory standards in accordance with the procedures in force at any given time.
Rosueto – Confecção Em Malhas Lda employees must always act in a manner that protects the interests of Rosueto – Confecção Em Malhas Lda.
It is the responsibility of all Rosueto – Confecção Em Malhas Lda employees to ensure the protection and conservation of Rosueto – Confecção Em Malhas Lda’s physical, financial and intellectual assets, and resources must be used efficiently in order to achieve the objectives defined therein.
As a rule, Rosueto – Confecção Em Malhas Lda’s resources should not be used by employees for personal purposes. Any exceptions must be expressly authorised by their respective superiors and restricted to economically irrelevant and legally and ethically unobjectionable situations arising from common practices developed outside the exercise of their duties.
Rosueto – Confecção Em Malhas Lda employees must behave loyally towards Rosueto – Confecção Em Malhas Lda, striving to safeguard its credibility and good image in all situations.
All employees of Rosueto – Confecção Em Malhas Lda, even after leaving their positions at Rosueto – Confecção Em Malhas Lda, are subject to professional secrecy, particularly in matters which, due to their objective importance, by virtue of an internal decision or by force of the legislation in force, should not be made public.
Employees must exercise restraint and discretion with regard to facts and information that come to their knowledge in the course of their duties and respect the rules established regarding the confidentiality of information, whether inside or outside Rosueto – Confecção Em Malhas Lda.
Rosueto – Confecção Em Malhas Lda, as well as all its employees, must ensure scrupulous compliance with the legal and regulatory standards applicable to its activity, refraining from carrying out any acts that violate said regulatory provisions. It must also satisfy, in accordance with the defined procedures, the requests that are legitimately addressed to it by the administrative and judicial authorities and not adopt any behavior that could impede the exercise of the respective powers.
Rosueto – Confecção Em Malhas Lda employees must refrain from participating in or maintaining any contracts or transactions with entities with which the Group has commercial relations under conditions that differ from normal market conditions and that would not apply to them if such commercial relations did not exist, namely in the negotiation of loans, obtaining discounts, negotiating payment terms, or selling goods or providing services that may interfere with institutional or commercial relations between these companies and Rosueto – Confecção Em Malhas Lda or between the Group’s employees benefiting from the transactions and these companies, unless these differentiated conditions are covered by formal protocols established between Rosueto – Confecção Em Malhas Lda and these entities.
All employees must contribute to creating and maintaining a good working environment, namely through mutual collaboration and cooperation. To this end, they must not seek personal gain to the detriment of colleagues, implementing decisions made by their superiors in accordance with Rosueto – Confecção Em Malhas Lda policies, or encouraging and supporting subordinates in their application.
Rosueto – Confecção Em Malhas Lda employees should base their mutual relations at Rosueto – Confecção Em Malhas Lda on cordial, respectful and professional treatment.
Any forms of individual discrimination that are incompatible with the dignity of the human person are inadmissible, namely on the grounds of race, gender, age, sexual orientation, creed, marital status, physical disability, political orientation or opinions of another nature, ethnic or social origin or place of birth, and these are considered as Personal Identity Rights whose violation is punishable by law.
Likewise, conduct that constitutes moral, sexual, virtual harassment or other acts of abuse of power, identified in the “Code of good conduct for the prevention and combat of harassment at work”, is not tolerated.
Rosueto – Confecção Em Malhas Lda and its employees must demonstrate high professionalism, respect, honesty, good faith and courtesy in dealing with customers, acting in such a way as to provide them with efficient customer service and support, with a view to continuous improvement, providing them with information about products, services and prices in order to support them in their decision-making and responding to requests, queries and complaints within the defined deadlines.
Compliance with the principles of honesty and good faith presupposes that the conditions of sale are defined in a clear, honest, transparent and unambiguous manner.
Rosueto – Confecção Em Malhas Lda must ensure strict compliance with the agreed contractual conditions, in particular with regard to the quality of products or services and their guarantees, and with regard to customer data privacy, in accordance with the General Data Protection Regulation (GDPR).
Rosueto – Confecção Em Malhas Lda must always negotiate in good faith and fully honour their commitments to product suppliers, partners or service providers, while ensuring full compliance with the rules defined in contracts and the ethical, social and environmental commitments agreed and identified in the Code of Conduct for Social Responsibility for Suppliers.
Contracts must be drafted clearly, without ambiguities or significant omissions, and in compliance with the law and internal regulations in force at Rosueto – Confecção Em Malhas Lda on the matter.
The selection of suppliers or service providers must be carried out in accordance with market conditions, taking into account not only economic and financial indicators, commercial conditions and the quality of the products or services offered, but also the ethical behaviour of these companies, their respect for life, dignity and human rights – including opposition to forced labour, child labour and any other forms of slavery or restriction of personal freedom, as well as discriminatory practices – and the environmental awareness of the supplier or service provider.
Rosueto – Confecção Em Malhas Lda must also raise awareness among its suppliers, partners and service providers regarding compliance with the ethical values in force at Rosueto – Confecção Em Malhas Lda, particularly with regard to the confidentiality of information and conflicts of interest that may arise when the latter are also suppliers, partners or service providers of companies competing with Rosueto – Confecção Em Malhas Lda.
In order to ensure the transparency of processes, Rosueto – Confecção Em Malhas Lda employees who have the competence or powers to propose or decide on the contracting of services or acquisition of goods from third parties shall refrain from doing so whenever the transaction involves their spouses, relatives or relatives in a direct or collateral line up to the 4th degree (thus including parents, step-parents, grandparents, children, stepchildren, siblings, brothers-in-law, cousins, uncles and nephews), or companies in which they themselves or the aforementioned spouses, relatives or relatives are partners, shareholders, directors or employees who are or may be involved in any way in the decision-making process. This prohibition also includes entities with other types of contractual relationships, as well as their controlled or controlling entities (i.e. subsidiaries, branches, shareholders, subcontractors).
In cases where it is deemed objectively convenient for Rosueto – Confecção Em Malhas Lda to evaluate a proposal, contract services or purchase goods from any of the entities referred to in the previous paragraph, the process must be accompanied by a declaration of conflict of interest by the employee with the initial competence or powers, referring it for hierarchical assessment and decision by the respective Administrator/Executive Director.
In its business activities, Rosueto – Confecção Em Malhas Lda develops transparent and fair competitive practices.
Rosueto – Confecção Em Malhas Lda must comply with market rules and criteria, not engaging in unfair competition, namely through agreements to share or fix prices, collusion aimed at gaining advantages over competitors, and obtaining commercial information through illegal means, and must respect material and intellectual property rights.
Rosueto – Confecção Em Malhas Lda must ensure compliance with the instructions and decisions issued by the regulatory authorities to which it is obliged, as well as provide the supervisory and inspection authorities with all the collaboration within its reach, satisfying the requests addressed to it and not adopting any behavior that could impede the exercise of powers by these authorities.
Rosueto – Confecção Em Malhas Lda respects the principle of equal opportunities and assesses the performance of its employees based on effectively demonstrated individual merit, seeking to value their respective careers in accordance with these criteria and to award remuneration appropriate to their skills, level of responsibility and demonstrated performance.
Employees of Rosueto – Confecção Em Malhas Lda must continually seek to improve and update their knowledge, with a view to maintaining or improving their professional capabilities and providing the best services to customers.
Rosueto – Confecção Em Malhas Lda ensures compliance with applicable standards regarding safety, health, hygiene, and well-being in the workplace, and its employees must strictly comply with laws, regulations, and internal instructions on this matter.
Compliance with safety rules is an unavoidable obligation for everyone, and it is the duty of employees to report in a timely manner to their superiors and/or the responsible services any abnormal situation that could compromise the safety of people and property and any facilities and equipment belonging to Rosueto – Confecção Em Malhas Lda.
Information provided to the media and through advertising must:
The information in question should only be provided by employees authorised to act as representatives or spokespersons for Rosueto – Confecção Em Malhas Lda to the outside world.
Rosueto – Confecção Em Malhas Lda assumes its social responsibility towards all stakeholders and proximity to the communities where it conducts its business activities, aiming to be an active agent in building progress and well-being both within Rosueto – Confecção Em Malhas Lda and society.
Rosueto – Confecção Em Malhas Lda subscribes to the Principles of the United Nations Global Compact in the areas of Human Rights, Labour Practices, Environment and Anti-Corruption, integrating the defence of ethics in its relationships with all stakeholders, respect for human rights, labour, freedom of association, and the rejection of forced labour in forms of slavery or child labour – both at Rosueto – Confecção Em Malhas Lda and in its surroundings with which it establishes relationships –, and participation in social and cultural initiatives developed by competent and credible entities that tend to contribute to the digital inclusion of the population, to its greater social and professional empowerment, and to the creation of active and responsible citizenship.
Rosueto – Confecção Em Malhas Lda considers the adoption and promotion of environmental sustainability to be of paramount importance, contributing not only to the rationalisation of its customers’ environmental footprint, but also to the rationalisation of its energy consumption, carbon emissions, material consumption and waste production.
Employees must act in strict compliance with the limits of responsibility assigned to them, particularly with regard to the budgetary objectives of Rosueto – Confecção Em Malhas Lda and exposure to business risks defined and communicated by the company.
All employees of Rosueto – Confecção Em Malhas Lda must use the power delegated to them in a non-abusive manner, geared towards achieving the objectives of Rosueto – Confecção Em Malhas Lda and not for personal gain, including forms of blackmail, coercion, corruption, bribery and abuse of power, and are responsible for the way in which they perform their duties.
The management of Rosueto – Confecção Em Malhas Lda must be exercised with diligence and transparency, creating conditions for dialogue within the management bodies on objectives, strategy, risk analysis and performance evaluation, and in compliance with the highest principles of corporate governance.
There must also be mechanisms that allow for the identification, counteraction and appropriate addressing of any improper or irregular practices related to corruption or violations of current codes of conduct, transparency in business, human rights and environmental preservation, whether originating from employees or any other public in the respective value chain.
All acts committed or omitted for the purpose of obtaining an undue advantage or compensation are considered corruption, and Rosueto – Confecção Em Malhas Lda’s main objective is to control and disseminate this type of act:
The request or acceptance by an employee, by himself or through third parties with the consent or ratification of the former, of any undue value or advantage, or the respective promise, for himself or for third parties, as consideration for an act or omission that violates his or her functions and attributions.
The offer or promise, by an employee, by himself or through a third party with the consent or ratification of the former, to third parties of any value or undue advantage as consideration for an act or omission, which violates the functions and attributions of the recipient.
Any similar violations against the proper functioning of Rosueto – Confecção Em Malhas Lda’s business and the market, and against Rosueto – Confecção Em Malhas Lda’s ethical relationship with interested parties, including bribery, embezzlement and malfeasance, influence peddling, and receiving economic advantages in business (such as commissions).
Employees must inform their superiors and refrain from participating in decision-making processes at Rosueto – Confecção Em Malhas Lda that directly or indirectly involve organisations with which they collaborate or have collaborated, or persons to whom they are or have been related by kinship or affinity.
They must also refrain from performing any duties outside Rosueto – Confecção Em Malhas Lda, whenever these activities jeopardise the fulfilment of their duties as employees of Rosueto – Confecção Em Malhas Lda, or in entities whose objectives may conflict or interfere with the objectives of Rosueto – Confecção Em Malhas Lda.
Employees must not accept or rely on gifts, payments or other favors from customers or suppliers.
Offers received from third parties in the exercise of their functions or because of them may be accepted, provided that they cannot reasonably be understood or interpreted as an attempt to influence or obtain illegitimate advantages in the business activity of such third parties. In case of doubt, they must always be communicated to the hierarchical superior and refused if they indicate less clear intentions on the part of the offerors.
Offers to third parties may be accepted, provided that they do not serve to obtain illegitimate advantages in business activities or be interpreted as such, and insofar as they are not made on a personal basis, but in accordance with the practices normally adopted at Rosueto – Confecção Em Malhas Lda. In this context, any practice of bribery in the relationship between Rosueto – Confecção Em Malhas Lda and all the public with whom it interacts is prohibited and repudiated.
The granting of monetary or other contributions to political parties is also rejected.
Rosueto – Confecção Em Malhas Lda provides a channel for reporting incidents and whistleblowing. Reports can be made by Rosueto – Confecção Em Malhas Lda employees or by someone outside the company (shareholder, customer or supplier) using the following email address:
geral@rosueto.com
The complaint may concern infractions or improper practices committed or still in progress, or whose practice can reasonably be foreseen, as well as attempts to conceal such infractions, particularly in matters of accounting, financial or auditing reports, or any other relevant issues addressed in this code of ethics and conduct.
Communication is automatically encrypted to ensure confidentiality and can be sent from any computer (inside or outside Rosueto – Confecção Em Malhas Lda), whose identification will not be possible. The identity of the author of the complaint (when known) will be kept confidential, unless they wish or unequivocally state otherwise.
No employee of Rosueto – Confecção Em Malhas Lda will suffer reprisals, penalties or other disciplinary action for reporting a suspected violation of this code, but failure to report a known or suspected violation may result in disciplinary action.
The information is received, analyzed and processed internally, ensuring the completeness, integrity and preservation of the complaint, the confidentiality of the identity of the complainants and third parties, with the conclusions being forwarded to a higher authority for decision-making, if applicable. If there is material for investigation, internal or external entities whose involvement is justified may be called upon.
Rosueto holds the OEKO-TEX certification, one of the most recognized international textile safety seals. This certification ensures that all our knitted items are produced with tested raw materials, free from substances that are harmful to human health and with respect for the environment. When working with luxury brands, we believe that excellence is also measured by responsibility – which is why every detail of our process is carefully controlled to ensure quality, safety and sustainability.
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